As more businesses reopen from today, it is important to provide good service to all customers in the run up to Christmas, a key trading period.
Sometimes a small change can have a big impact. There are many simple things your business can do to improve the accessibility of your services and premises for disabled people.
In the video below, Ian Streets, Access Consultant at About Access Ltd, delivers a presentation about the practical steps you can take. Many of his hints and tips won't cost you a penny.
A huge thanks goes to Ian Streets and Derry City and Strabane District Council for organising this presentation as part of Disability Week Northern Ireland. And thank you also to Devan Briggs, Policy and Engagement Co-ordinator, Eastbourne Borough Council for sharing it with us.