FREE telephone advice

We can provide you with everything a large corporate would expect from its own in-house human resources team. The only difference is – you don’t need to pay to keep them in house.

We will allocate up to an hour over the telephone to deal with any HR query without charge. This will include time to read any documents that you may wish to seek advice on. We will not be able to write letters or draft documents but will advise on the steps that need to be taken and where you may be able to get support.

Each member company will be entitled to one advice session in any twelve month period. Advice would be restricted to matters affecting the member company. We are not able to advise individuals on personal employment issues.

Please Note: Due to the complexity of legislation this offer does not extend to advice on TUPE or Restrictive Covenants

FREE HR Health Check

Alternatively, if you need a Free HR Health Check of all your Employment Contracts, HR Policies and Staff Handbook this can be provided.  Make sure your HR documents  are completely up to date – free of charge.

For Free Telephone Advice contact Serena May

Serena May Photo 2013

Tel: 01323 403500
Mobile: 0787 570 2914



For a Free HR Health Check contact Debbie Silvester

Tel: 01323 453255Debie Silvester May 2013
Mobile: 07847 549790


HR Story of the month


It’s 2016! We have the Rio Olympics to look forward to. It’s the Chinese Year of the Monkey and, oh, the year that the UK gets a National Living Wage of £7.20. How will small businesses in Eastbourne and Brighton cope with this major change? We are about to see a considerable 50p added to the current National Minimum Wage (NMW) for most people!

Serena May from The HR Dept Eastbourne and Brighton puts that rise into context: “The annual rise in the National Minimum Wage has rarely been by more than 20p, so this jump is a game changer. It will have a big impact on many businesses and I would urge them to plan for it as much as possible.”

It’s important to remember, too, that this is just the start. The government has indicated that the National Living Wage will hit £9 per hour by the end of the decade. It applies to workers aged 25 and over.

Serena adds: “SMEs will be right to have concerns over the National Living Wage. Particularly those with tight staffing budgets. Cash flow may be impacted, growth restricted, and it may cause discord among staff on other pay grades. These may need to be adjusted upwards too, to maintain differentials.”

Then there is the administration. Payroll is already becoming more complicated. Detailed records will need to be kept to ensure that low-paid staff turning 25 are moved on to the National Living Wage. Fail to comply and the penalties range from public naming and shaming to fines and even criminal prosecution.

Is there any silver lining? “If you are looking for good news,” Serena concludes “research cited by the Living Wage Foundation suggested that paying a living wage could lead to improved staff performance, better retention and reduced absenteeism. These may all add up to cancel out the hit you will take on your payroll.

The HR Dept can advise and assist businesses in Eastbourne and Brighton to stay compliant with the National Living Wage and all other payroll obligations.

The HR Dept Eastbourne offers support on all aspects of HR. Please contact Serena May on 01323 403500 or email for more information.